This store is hosted by Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products to you. The Personal Information you provide when visiting and purchasing from the Site is shared with Shopify. More information about how Shopify uses your Personal Information can be found here: https://www.shopify.com/legal/privacy.
We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. Should you wish to opt-out of Google Analytics, you can do so here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
PERSONAL INFORMATION WE COLLECT
When you visit our store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the store, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers) PayPal address when applicable, email address, and phone number. We refer to this information as “Order Information”.
WHAT DO WE DO WITH THE INFORMATION WE COLLECT?
We use the Order Information that we collect generally to fulfil any orders placed through the store (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. This may be via our mailing list to which you would have subscribed. If at any point you wish to opt-out then you can just 'unsubscribe' or contact us to have your details removed.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. Please consider carefully when consenting to being contacted by us for marketing purposes. If you have previously agreed to us using your Personal Information for this purpose, you may change your mind at any time by emailing us at ...
Social media is a big part of how we connect with our customer base and share information and imagery about our products and business. Please remember that any content submitted to our social media platforms is made at your own risk, we are not responsible for the actions of other individuals that may misuse any shared Personal Information. By interacting with us on social media, you are consenting and allowing us to interact with you. We will always seek permission before reposting any tagged content.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information at the bottom of the page. A small fee will be payable.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the store, we will maintain your Order Information for our records unless and until you ask us to delete this information.
The Site is not intended for individuals under the age of 18. We reserve the right to, without prior notification, restrict access and suspend or remove any account we suspect to be used by persons under the age of 18.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at firstname.lastname@example.org or by mail using the following address:
Alexandra Butcher 126 Green Lanes Epsom Surrey KT19 9UL UK